Returns
We understand that sometimes a product may not meet your expectations or may arrive in a condition that is less than satisfactory. Therefore, we offer a 30-day return policy for your convenience and peace of mind.
This means that you have 30 days from the date of receiving your item to request a return. To be eligible for a return, the item must be in the same condition that you received it, unused, and in its original packaging. It's important to note that we reserve the right to refuse returns if the item has been used, damaged, or altered from its original state.
In addition to the condition of the item, you'll also need to provide us with proof of purchase such as a receipt or order confirmation. This is necessary for us to verify that the item was purchased from our store and to process your return request accordingly.
Once your return has been approved, you'll receive instructions on how to proceed with shipping the item back to us. It's important to note that the cost of return shipping will be your responsibility, unless the item arrived damaged or defective. In such cases, we'll cover the cost of return shipping and send you a replacement item free of charge.
Overall, we strive to make our return process as easy and hassle-free as possible for our valued customers. We believe that everyone deserves to be completely satisfied with their purchases, and we're here to help make that a reality.